Frequently Asked Questions

Can't find what you're looking for? Feel free to message us with a custom order request. We personally design all of the images used for our glass cabochons and would love to design something especially for you!

Many of our customers bake their glass eyes with their polymer clay creations at temperatures up to 275 degrees and for up to 30 minutes. Any longer or hotter and we recommend first coating the exposed back side of the cabochons with a protective agent, such as enamel or resin.

Are you a store interested in purchasing large wholesale quantities at a discounted rate? Message us for details regarding our bulk order discounts. If you are located in Washington State, please include your reseller permit number to be exempt from sales tax.

Get access to exclusive sneak peeks, unadvertised sales, and the discounts that we only share with our e-mail list by signing up here.

All of the glass eyes, pendant cabochons, post eyes, and sew on buttons in this shop are originally designed and handmade per order. These glass eyes and cabochons work beautifully in beaded jewelry, as wire-wrapped pendants, glued into bezels, baked into polymer clay creations, and added to taxidermy creatures. They can add life to art dolls, have been used in home decor, antique restorations, scrap booking embellishments, and more.

Your orders are shipped out within 1-3 business days following your order. All mailed items are shipped via First Class USPS mail at a flat shipping rate. Your items are packaged securely to ensure that they will make their way safely to you in the same condition they leave the studio.

I want you to LOVE your ordered items. If you are not satisfied with your purchase please send us a message so we can remedy the situation.

If a return is requested on an item without any unsatisfactory complaint, the buyer will be responsible to pay return shipping. We suggest that you send it via trackable mail as we cannot refund the purchase until the items have made their way back to us.

Although we do our very best to ensure that items are securely and safely packaged, if your item by chance does arrive broken or damaged in any way, we accept full responsibility and will refund your purchase and shipping fees in their entirety - or replace your order with a new shipment depending on your preference and the available stock of replacement items. The same applies to any packages that may be lost in the mail on their way over to you.

Sometimes the post office misplaces packages, but we take full responsibility and will whatever we can to ensure that your items make their way over to you.

We want you to be completely happy with your order from us, and are willing to go the extra mile to ensure that is the case!